Amazon is caught in a surprise grassroots battle with local critics who are furious that it's been promised billions of taxpayer dollars to put jobs in New York, Arlington and Nashville, the winners of its search for a second headquarters.

Why it matters: Amazon won the top-down battle, with support from governors, mayors and economic development organizations. But it’s now confronting bottom-up outrage from activists and local lawmakers who were cut out of the bidding process.


The big picture: Jeff Bezos’ empire is no stranger to fights, having taken out retail rivals with brute force and neutralized Washington, D.C., threats with grand gestures like backing a $15 minimum wage for its employees. Still, it has struggled to head off these local fights — all while Google and Apple plan major expansions in crowded cities without the backlash.

  • Google on Monday announced it will spend $1 billion and lease 3 new properties (on top of the $2.4 billion purchase of Chelsea Market this year) to more than double its NYC workforce, already at more than 7,000 workers.
  • Apple last week announced a $1 billion, 5,000-employee expansion in Austin.

How Amazon's HQ2 choices are playing out around the country:

  • In New York, members of the city council took turns brutalizing Amazon executives over the tax incentives that are part of the deal for the company to set up shop in Queens. They also harshly questioned Amazon's engagement with the legislative body and the necessity of a helipad that could accompany its office.
  • From outside NYC's city hall, Rep.-elect Alexandria Ocasio-Cortez’s criticism of the company has been echoed by progressive activist organizations emboldened by her election win.
  • Activists in Nashville and Virginia — the other HQ2 winners — are organizing around their own concerns about how Amazon’s negotiations will affect their communities. (Nashville isn't one of the two HQ2s, but Amazon is developing a new operations center there.)
“I don’t think they expected the level of public, grassroots outcry and the level of pushback from elected officials, neighborhood residents, the critical look that was taken at them by the press in New York City. I think they were surprised.”
City Council Speaker Corey Johnson, a critic of the tax incentives

Across the winning locales and the losing cities, the criticism is the same: The entire process was shrouded in secrecy.

  • "One of the things that the majority of people who ran for local office ran on is transparency, but then we woke up one day to find out that Amazon is coming to town,” said Odessa Kelly, an organizer in Nashville.

In a statement, an Amazon spokesperson said the company is “excited to work with New Yorkers over the coming months and...

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